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Valory

Auto repair shop answering service

Valory gives auto repair teams reliable call handling and structured intake for smoother handoff to service advisors.

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Month-to-month plans · Managed setup and ongoing support

When your team needs call cover

  • Technicians and advisors are tied up during busy workshop periods.
  • Quote and booking requests need vehicle details and a follow-up owner.
  • Inconsistent intake details slow down follow-up and scheduling.

Example workflow for auto repair shops

How calls reach your team

We check how calls from your existing number can be forwarded for full, overflow or after-hours coverage. Supported booking workflows can check availability and book or change appointments under your agreed rules. Other requests reach your team for confirmation. We agree approved answers, enquiry recipients and what happens when they are unavailable, then test calls before launch and keep improving the receptionist using real call feedback.

Discuss your calls

Call type

Repair enquiry or booking request

A driver calls about a repair or drop-off time while technicians and service advisors are busy.

What your team receives

Valory captures make and model, registration if offered, the reported fault, urgency, preferred drop-off window and callback details, then sends the summary to your service advisors.

Integrations to discuss

Workshop calendarSMSEmail summariesCRM or job systemForm links

We confirm what can be connected and which actions are available during setup.

Common concern

Will it promise a repair price or completion time?

We agree approved service and booking answers before launch. Diagnostics, parts availability, estimates and completion dates stay with your service advisors. Suitable service slots can be booked when the agreed calendar workflow confirms them.

Pricing

We set up your AI receptionist, run it for you and keep improving it. Choose the call allowance your business needs; setup is quoted separately.

Pricing snapshot

Plans from $149/mo

One-time setup starts from $990 for discovery, call-flow design, agreed integrations and launch. Your monthly plan covers call handling, monitoring, maintenance and ongoing improvements.

Prices are in AUD. Extra usage and add-ons are charged at your plan rates.

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We learn your business and plan how calls should be handled
We set up the voice and the information your agent needs
We connect the calendars and business tools agreed in your setup
We test the calls and support you through launch

Free calculator

Explore the value of additional enquiries

Use your own enquiry volume, booking rate and job value to estimate potential gross revenue, then compare it with the cost of delivery and call handling.

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Frequently Asked Questions

Everything you need to know before getting started

What does an AI phone agent capture for auto repair shops?
It can capture vehicle make and model, registration if offered, fault description, urgency, preferred drop-off window, and callback details while technicians are on the tools.
Can Valory handle booking and quote calls?
Yes. Quote and booking enquiries can be logged with the fields your service advisors need, or escalated when the caller needs a human estimate on a complex job.
Will it promise repair times or prices?
We agree any pricing or repair-time language during setup. Valory can capture scope and set a callback expectation while staff confirm diagnostics, parts, and timing.
Does this help with after-hours breakdown enquiries?
Yes. After-hours callers can leave structured details instead of voicemail so your team can prioritise urgent jobs first thing.

Still have questions? Book a walkthrough and we'll answer them all.

Useful guides and customer examples

Increase booking conversion from phone enquiries

See how Valory can capture vehicle and fault details, record booking requests and send a summary to your service advisors.