Valory AI is a managed AI phone agent for Australian service businesses. It answers calls, captures leads, handles bookings, escalates urgent enquiries, and improves with real call review so your team does not own the AI setup internally.
No lock-in contracts · Live in days, not months · Built for Australian businesses
Valory gives callers a professional first response and gives your team clean next steps instead of voicemail, scraps of context, and rushed callbacks.
After hours, weekends, lunch rushes, and meeting blocks are covered with the same professional first response.
When demand spikes, callers are handled in parallel instead of waiting on hold, hitting voicemail, or trying a competitor.
Routine questions, bookings, and intake are handled cleanly so staff can stay focused on customers in front of them.
Selected client proof
Fewer missed leads, less phone chaos on the floor, and bookings or jobs handed off with context. Same team size, with voice coverage that works around the clock.
“Through the entire implementation process and transition to this new way of handling phone calls, we have had exceptional support from the Valory team. Post go-live, when we wanted changes or tweaks, Valory was extremely responsive and flexible, ensuring calls were handled professionally and to a high standard.”
Gavin Jones
IT Operations & Management, MGI South Queensland
“For another venue considering Valory, the biggest benefit is consistency. Customers are still being looked after when your team is under pressure, and it removes the small interruptions that add up through service. For us, it's been a genuinely useful operational tool, not a novelty piece of tech.”
Kristian
Venue Manager, Knowhere Bar
Operations summary
Valory answered inbound calls, gathered the service, suburb and urgency details, and pushed structured handoffs into CleanMade's triage workflow so jobs reached the right contractor faster.
CleanMade operations summary
Valory-provided from production call records
Founder review
Adam Cordner
Founder and operator across SaaS, DTC and creator-economy businesses
adamcordner.com“Valory manages the influx of calls and scheduling with a level of intelligence that genuinely surprised me, distinguishing between clients, prospects and personal calls, then taking the right action.”
“The best endorsement I can give? I almost forgot I was using it.”“It feels illegal to use Valory. I'm worried I'll have to pay her super!”
We build, deploy, and manage your AI voice agent end to end. Onboarding, integrations, and ongoing tuning are handled by our team so you stay focused on customers.
Capacity-managed delivery keeps your build hands-on. Clear call flows, thorough QA, and support through go-live.
We handle routing, follow-up rules, calendar and CRM integrations, and the tooling around it. You approve the flow. We build it.
Direct access to the team behind your agent. Fast changes when you need them, proactive monitoring, and ongoing tuning.
You are not left configuring a bot alone. We map your call types, build the workflow, test real scenarios, and tune the service after launch.
We learn which calls matter, what makes a good lead or booking, and where your team needs context.
We configure approved answers, routing rules, handoffs, integrations, and escalation paths around your workflow.
We move real calls through the service, review outcomes, and fix friction before it becomes a sales or service problem.
As call patterns change, we refine scripts, workflows, and follow-up rules so the service keeps improving.
We learn which calls matter, what makes a good lead or booking, and where your team needs context.
We configure approved answers, routing rules, handoffs, integrations, and escalation paths around your workflow.
We move real calls through the service, review outcomes, and fix friction before it becomes a sales or service problem.
As call patterns change, we refine scripts, workflows, and follow-up rules so the service keeps improving.
Calendars, CRMs, inboxes, SMS, and automation handoffs are mapped during onboarding.
Need a specific handoff? We map the workflow with you during setup.
Your data is protected by enterprise-grade infrastructure and security practices.
Operational controls documented and reviewed against industry best practice
AES-256 encryption for data at rest and in transit
Enterprise-grade infrastructure with redundancy
Designed for Australian businesses, privacy expectations, and support workflows
Designed to support Australian Privacy Act 1988 obligations with documented access controls, retention practices, and vendor safeguards.
Plans include managed build, launch, and ongoing tuning. Pick the call volume and workflow depth that matches your team.
Pricing snapshot
Plans from $149/mo
Managed setup, call-flow design, integrations, QA, and ongoing tuning are built into the service. Full plan details live on the pricing page.
Free calculator
Model the monthly revenue impact of unanswered calls using your call volume, transaction value, and conversion assumptions.
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Everything you need to know before getting started
Still have questions? Book a walkthrough and we'll answer them all.
Book a walkthrough and we will map where calls are leaking today, what Valory should handle, and what your team should receive after each call.