Case studies

How Australian businesses use Valory in production

Practical rollout examples from businesses using managed AI phone agents for reception, bookings, lead capture, call routing, and post-call follow-up.

MGI South Queensland logo

MGI South Queensland

Professional services

Complex reception, staff routing, and post-call notifications

How a multi-team accounting and advisory firm uses Valory for managed AI reception across staff lookup, business-unit routing, bookings, and follow-up.

450+ inbound calls handled
400+ staff notifications sent
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Knowhere Bar logo

Knowhere Bar

Hospitality

Answered calls during busy restaurant service periods

How a Brisbane venue captures bookings, function enquiries, venue questions, and callback messages without pulling staff away from guests.

65 likely service-window calls
41+ booking requests
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CleanMade logo

CleanMade

Cleaning services

Structured lead capture for cleaning enquiries

How a cleaning business captures service, suburb, urgency, quote, and callback context before routing structured handoffs into triage.

410 lead-like enquiries
584 successful webhook deliveries
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