Reports
Transparent benchmark reports on call handling costs, automation ROI, and vertical-specific modelling for Australian service businesses.
Use the reports to build the case
Benchmark missed-call cost before you change call handling
Start with the flagship model, then use the vertical reports to pressure-test the operational assumptions for your industry.
Flagship benchmark • 26 Apr 2026
Australian Missed Call Index 2026
A PR-ready index of missed-call leakage across Australian service industries, with modelled scenarios for accounting, professional services, law, property management, gyms, dental, and physiotherapy.
Gyms Call Handling Benchmark
Speed-to-tour booking and trial-to-membership conversion leakage for Australian gyms and fitness studios.
Allied Health Clinics Call Handling Benchmark
Non-clinical boundary compliance and admin workload cost for Australian allied health clinics.
Hospitality Call Handling Benchmark
Peak concurrency, lost covers, and booking revenue modelling for Australian restaurants, cafes, bars, hotels, and event venues.
Trades Call Handling Benchmark
Urgent triage and first-to-answer dynamics for Australian trade businesses.
Turn the benchmark into a plan
Map your call volume, leakage, and rollout path
We can use your actual call volume and workflows to estimate the commercial case for Valory.
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