Property management answering service for Australian agencies
24/7 AI phone answering for tenants, landlords, leasing, and trades.
Valory gives property management teams reliable call coverage: maintenance and emergency triage, leasing enquiry capture while managers are off-site, and consistent after-hours response across the portfolio.
No lock-in contracts · Live in days, not months · Australian hosted
What Property Management gain when every call is answered
Built for Australian teams that need consistent call coverage, cleaner handoffs, and stronger conversion from inbound demand.
Capture every opportunity
Tenant and landlord call volume spikes while managers are at inspections or tribunals.
Handle peak demand
Urgent maintenance needs immediate triage — not a voicemail queue until Monday.
Keep your team focused
After-hours and overflow calls erode trust when no one picks up.
Go live quickly for property management
We map your call workflows, configure your AI phone agent, launch with real calls, and keep tuning performance as your business grows.
Discover
We learn your business. How you handle calls, what makes a good booking, when to follow up.
Design
We configure your AI voice agent with your voice, your rules, your integrations. Not a template.
Launch
Go live with real calls. We monitor together and refine until it performs like your best team member.
Grow
Ongoing partnership. New capabilities, performance insights, and a team that knows your business.
Discover
We learn your business. How you handle calls, what makes a good booking, when to follow up.
Design
We configure your AI voice agent with your voice, your rules, your integrations. Not a template.
Launch
Go live with real calls. We monitor together and refine until it performs like your best team member.
Grow
Ongoing partnership. New capabilities, performance insights, and a team that knows your business.
Why teams choose Valory
Built for property management that cannot afford missed calls
Captures maintenance, leasing, and landlord messages with property-aware triage.
Escalates urgent call types (flooding, lock-out, no hot water) per your playbook.
Keeps response quality consistent across business hours, overflow, and after-hours.
How much are missed calls really costing you?
Most businesses don’t realise how much revenue walks out the door when the phone rings out. Adjust the sliders to see what unanswered calls cost your business each month.
Percentage of callers who would have booked or purchased
Pricing
White-glove build, launch, and ongoing tuning priced by volume and scope.
Intro
Perfect for solo operators getting started.
Voice overage $0.90/min · SMS $0.10/msg
Core
The sweet spot for growing businesses.
Voice overage $0.70/min · SMS $0.10/msg
Premium
For teams that can't afford to miss.
Voice overage $0.50/min · SMS $0.10/msg
Enterprise
Unlimited scale with dedicated support.
Voice overage $0.30/min · SMS $0.10/msg
Quick comparison
Key commercial differences at a glance.
| Feature | Intro | Core | Premium | Enterprise |
|---|---|---|---|---|
| Voice minutes | 100 | 250 | 700 | 3,000 |
| SMS messages | 50 | 150 | 400 | 1,000 |
| Outbound calling | Add-on ($99/mo) | Add-on ($99/mo) | Included | Included |
| Voice overage | $0.90/min | $0.70/min | $0.50/min | $0.30/min |
| SMS overage | $0.10/SMS | $0.10/SMS | $0.10/SMS | $0.10/SMS |
| Support response | 48h | 24h | 12h | 4h SLA |
Managed rollout included on every plan
You're buying an outcome, not software.
Setup fee from $990 (varies with scope and complexity). Cancel anytime. Money back guarantee.
Frequently Asked Questions
Everything you need to know before getting started
Still have questions? Book a walkthrough and we'll answer them all.
Improve responsiveness across your portfolio
Review how property management teams use Valory for faster triage and stronger call consistency.