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Valory

Conveyancer answering service

Valory answers property transaction enquiries, captures matter type, settlement timing and callback details, and routes them to your team.

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Month-to-month plans · Managed setup and ongoing support

When your team needs call cover

  • Settlement and contract milestones trigger frequent inbound call spikes.
  • Prospective matters need contact details, transaction timing, and a follow-up owner.
  • Admin teams are overloaded with repetitive status and process calls.

Example workflow for conveyancers

How calls reach your team

We check how calls from your existing number can be forwarded for full, overflow or after-hours coverage. Supported booking workflows can check availability and book or change appointments under your agreed rules. Other requests reach your team for confirmation. We agree approved answers, enquiry recipients and what happens when they are unavailable, then test calls before launch and keep improving the receptionist using real call feedback.

Discuss your calls

Call type

New property matter or settlement callback

A buyer or seller asks about a purchase, sale or settlement while your conveyancers are handling files.

What your team receives

Valory captures transaction type, property location, new or existing client status, deadline or settlement urgency and callback details, then routes the summary to the agreed conveyancer.

Integrations to discuss

Microsoft OutlookMicrosoft ExchangeGoogle CalendarCalendlyHubSpot CRMEmail summariesSMS

We confirm what can be connected and which actions are available during setup.

Common concern

Will it interpret contracts or give settlement advice?

Advice and file decisions stay with your conveyancers. Valory uses approved process wording and sends new-matter or deadline enquiries to the nominated person or team.

Pricing

We set up your AI receptionist, run it for you and keep improving it. Choose the call allowance your business needs; setup is quoted separately.

Pricing snapshot

Plans from $149/mo

One-time setup starts from $990 for discovery, call-flow design, agreed integrations and launch. Your monthly plan covers call handling, monitoring, maintenance and ongoing improvements.

Prices are in AUD. Extra usage and add-ons are charged at your plan rates.

View pricing
We learn your business and plan how calls should be handled
We set up the voice and the information your agent needs
We connect the calendars and business tools agreed in your setup
We test the calls and support you through launch

Free calculator

Explore the value of additional enquiries

Use your own enquiry volume, booking rate and job value to estimate potential gross revenue, then compare it with the cost of delivery and call handling.

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Frequently Asked Questions

Everything you need to know before getting started

What should a conveyancing answering service capture?
Caller identity, matter type (purchase, sale, refinance, transfer), property location cues, urgency, preferred callback time, and whether they are a new or existing client.
Will Valory give legal or conveyancing advice?
No. It must not interpret contracts, quote outcomes, or advise on settlements. Advice and file decisions stay with your conveyancers.
Can settlement-week urgent calls be escalated?
Yes. Deadline and settlement-day categories can trigger alerts to your configured contacts, while routine new-matter enquiries are logged for follow-up.
Does this work after hours for anxious buyers and sellers?
Yes. After-hours callers still get a professional first response and your team receives structured context instead of fragmented voicemails.

Still have questions? Book a walkthrough and we'll answer them all.

Useful guides and customer examples

Capture property matter enquiries for your team

See how Valory can capture purchase, sale and settlement enquiries and route urgent messages to your nominated contact.