Every call answered. Every time.
AI phone agent for Australian ndis providers.
Valory helps NDIS service teams stay reachable and provide a professional first response across high-volume inbound calls.
No lock-in contracts · Live in days, not months · Australian hosted
What NDIS Providers gain when every call is answered
Built for Australian teams that need consistent call coverage, cleaner handoffs, and stronger conversion from inbound demand.
Capture every opportunity
Participant and family enquiries often arrive outside normal hours.
Handle peak demand
Support teams are stretched during peak service coordination periods.
Keep your team focused
Missed first response can reduce trust and delay service onboarding.
Go live quickly for ndis providers
We map your call workflows, configure your AI phone agent, launch with real calls, and keep tuning performance as your business grows.
Discover
We learn your business. How you handle calls, what makes a good booking, when to follow up.
Design
We configure your AI voice agent with your voice, your rules, your integrations. Not a template.
Launch
Go live with real calls. We monitor together and refine until it performs like your best team member.
Grow
Ongoing partnership. New capabilities, performance insights, and a team that knows your business.
Discover
We learn your business. How you handle calls, what makes a good booking, when to follow up.
Design
We configure your AI voice agent with your voice, your rules, your integrations. Not a template.
Launch
Go live with real calls. We monitor together and refine until it performs like your best team member.
Grow
Ongoing partnership. New capabilities, performance insights, and a team that knows your business.
Why teams choose Valory
Built for ndis providers that cannot afford missed calls
NDIS Providers teams can keep calls covered during peak operating windows.
Inbound enquiries are captured with structured context for faster follow-up.
Consistent call handling improves first-response quality and protects conversion.
How much are missed calls really costing you?
Most businesses don’t realise how much revenue walks out the door when the phone rings out. Adjust the sliders to see what unanswered calls cost your business each month.
Percentage of callers who would have booked or purchased
Pricing
White-glove build, launch, and ongoing tuning priced by volume and scope.
Intro
Perfect for solo operators getting started.
Voice overage $0.90/min · SMS $0.10/msg
Core
The sweet spot for growing businesses.
Voice overage $0.70/min · SMS $0.10/msg
Premium
For teams that can't afford to miss.
Voice overage $0.50/min · SMS $0.10/msg
Enterprise
Unlimited scale with dedicated support.
Voice overage $0.30/min · SMS $0.10/msg
Quick comparison
Key commercial differences at a glance.
| Feature | Intro | Core | Premium | Enterprise |
|---|---|---|---|---|
| Voice minutes | 100 | 250 | 700 | 3,000 |
| SMS messages | 50 | 150 | 400 | 1,000 |
| Outbound calling | Add-on ($99/mo) | Add-on ($99/mo) | Included | Included |
| Voice overage | $0.90/min | $0.70/min | $0.50/min | $0.30/min |
| SMS overage | $0.10/SMS | $0.10/SMS | $0.10/SMS | $0.10/SMS |
| Support response | 48h | 24h | 12h | 4h SLA |
Managed rollout included on every plan
You're buying an outcome, not software.
Setup fee from $990 (varies with scope and complexity). Cancel anytime. Money back guarantee.
Frequently Asked Questions
Everything you need to know before getting started
Still have questions? Book a walkthrough and we'll answer them all.
Deliver faster first response for participants and families
See how NDIS providers use Valory to improve enquiry handling and follow-up quality.