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Valory

Real estate agency answering service

Valory helps real estate agencies answer calls and pass buyer, seller, and appraisal enquiry details to the right agent.

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Month-to-month plans · Managed setup and ongoing support

When your team needs call cover

  • Agents are in appraisals and inspections when leads call.
  • Listing and enquiry calls are missed outside office hours.
  • Delayed response reduces conversion on high-intent buyers and sellers.

Example workflow for real estate agencies

How calls reach your team

We check how calls from your existing number can be forwarded for full, overflow or after-hours coverage. Supported booking workflows can check availability and book or change appointments under your agreed rules. Other requests reach your team for confirmation. We agree approved answers, enquiry recipients and what happens when they are unavailable, then test calls before launch and keep improving the receptionist using real call feedback.

  • Captures buyer, seller, and appraisal enquiries while agents are on the road.
  • Improves speed-to-lead for high-intent inbound calls.
  • Keeps enquiry handling consistent across office hours and after-hours demand.
Discuss your calls

Call type

Buyer, seller or appraisal enquiry

A buyer asks about a listing, or a homeowner requests an appraisal while your agents are at inspections.

What your team receives

Valory captures whether the caller is buying, selling or requesting an appraisal, the property or suburb, contact details, preferred agent and callback time, then routes the enquiry to the agreed person or team.

Integrations to discuss

Microsoft OutlookMicrosoft ExchangeGoogle CalendarCalendlyHubSpot CRMEmail summariesSMS

We confirm what can be connected and which actions are available during setup.

Common concern

Will it negotiate offers or value a property?

Your agents handle offers, valuations and property advice. Valory answers approved agency questions, captures the enquiry and follows your callback or appointment rules.

Pricing

We set up your AI receptionist, run it for you and keep improving it. Choose the call allowance your business needs; setup is quoted separately.

Pricing snapshot

Plans from $149/mo

One-time setup starts from $990 for discovery, call-flow design, agreed integrations and launch. Your monthly plan covers call handling, monitoring, maintenance and ongoing improvements.

Prices are in AUD. Extra usage and add-ons are charged at your plan rates.

View pricing
We learn your business and plan how calls should be handled
We set up the voice and the information your agent needs
We connect the calendars and business tools agreed in your setup
We test the calls and support you through launch

Free calculator

Explore the value of additional enquiries

Use your own enquiry volume, booking rate and job value to estimate potential gross revenue, then compare it with the cost of delivery and call handling.

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Frequently Asked Questions

Everything you need to know before getting started

What can an AI receptionist do for real estate agencies?
It can triage sales appraisals, buyer enquiries, inspection requests, property management overflow, and general agency calls with structured handoffs to the right team.
Can listing and buyer calls be routed differently?
Yes. Appraisal leads, buyer enquiries, and tenant/landlord calls can use different capture fields and destinations.
Will Valory negotiate offers or give pricing opinions?
No. Commercial judgement and listing advice stay with your agents. Valory captures intent and arranges the right callback.
Does this help during open-home weekends?
Yes. While agents are on-site, Valory keeps answering new appraisal and buyer calls that would otherwise hit voicemail.

Still have questions? Book a walkthrough and we'll answer them all.

Useful guides and customer examples

Win more listings and buyer enquiries

See how Valory can capture buyer, seller and appraisal enquiries and send the details to your nominated agent.