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Valory

Catering business answering service

Valory captures event enquiries while your catering team focuses on planning and delivery.

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Month-to-month plans · Managed setup and ongoing support

When your team needs call cover

  • High-value event leads arrive outside standard office hours.
  • Calls are missed while teams are on-site for service delivery.
  • Incomplete intake details slow down quoting and follow-up.

Example workflow for catering businesses

How calls reach your team

We check how calls from your existing number can be forwarded for full, overflow or after-hours coverage. Supported booking workflows can check availability and book or change appointments under your agreed rules. Other requests reach your team for confirmation. We agree approved answers, enquiry recipients and what happens when they are unavailable, then test calls before launch and keep improving the receptionist using real call feedback.

Discuss your calls

Call type

Event catering or menu enquiry

An organiser calls about catering for a workplace event, wedding or private function while your team is preparing or delivering food.

What your team receives

Valory captures the event date, location, guest count, dietary requirements, service style and contact details, then sends the enquiry to your quoting team.

Integrations to discuss

CalendarEnquiry formsSMSEmail summariesCRM

We confirm what can be connected and which actions are available during setup.

Common concern

Will it confirm a custom quote or event?

Your team confirms custom menus, pricing and event availability. Valory answers approved package questions and captures the details you need to prepare a quote or arrange a planning call.

Pricing

We set up your AI receptionist, run it for you and keep improving it. Choose the call allowance your business needs; setup is quoted separately.

Pricing snapshot

Plans from $149/mo

One-time setup starts from $990 for discovery, call-flow design, agreed integrations and launch. Your monthly plan covers call handling, monitoring, maintenance and ongoing improvements.

Prices are in AUD. Extra usage and add-ons are charged at your plan rates.

View pricing
We learn your business and plan how calls should be handled
We set up the voice and the information your agent needs
We connect the calendars and business tools agreed in your setup
We test the calls and support you through launch

Free calculator

Explore the value of additional enquiries

Use your own enquiry volume, booking rate and job value to estimate potential gross revenue, then compare it with the cost of delivery and call handling.

Use the calculator

Frequently Asked Questions

Everything you need to know before getting started

What can Valory handle for restaurants, bars, and cafes?
Valory can answer booking, opening-hours, dietary, group, function, catering, and general venue questions using your approved information, then route complex enquiries to staff.
Will Valory interrupt the team during service?
You decide which calls should reach staff during service. Valory can answer routine questions and send other enquiries to your agreed inbox, phone or callback path, with priority categories and unavailable-staff fallbacks set during setup.
Can Valory capture group booking or event enquiries?
Yes. It can collect date, time, party size, occasion, contact details, dietary notes, and package interest so your venue team receives a cleaner enquiry.
Can hospitality callers still speak to a person?
Yes, when you configure transfer or callback rules. Valory is best used to handle routine calls and collect details before staff step in for nuanced or high-value conversations.

Still have questions? Book a walkthrough and we'll answer them all.

Useful guides and customer examples

Related industries

Capture more event enquiries

See how Valory can capture event dates, guest numbers and requirements, then send your team the details needed to prepare a quote.