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Valory

Gym answering service

Valory helps gyms answer calls during peak hours and capture membership questions, tour requests, and class enquiries for follow-up.

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Month-to-month plans · Managed setup and ongoing support

When your team needs call cover

  • Reception teams are busiest when call demand is highest.
  • Membership enquiries need a callback or tour request when staff are busy.
  • Routine calls reduce time available for member-facing service.

Example workflow for gyms

How calls reach your team

We check how calls from your existing number can be forwarded for full, overflow or after-hours coverage. Supported booking workflows can check availability and book or change appointments under your agreed rules. Other requests reach your team for confirmation. We agree approved answers, enquiry recipients and what happens when they are unavailable, then test calls before launch and keep improving the receptionist using real call feedback.

Discuss your calls

Call type

Gym tour, trial or membership enquiry

A prospective member asks about a tour, trial or class while your team is helping members on the floor.

What your team receives

Valory captures membership, trial or class interest, preferred visit time and contact details. It answers approved membership questions and sends exceptions to your team.

Integrations to discuss

Acuity SchedulingCalendlyBooking calendarSMSEmail summariesPayment or form links

We confirm what can be connected and which actions are available during setup.

Common concern

Will it feel too robotic for a premium experience?

We tune the voice, greeting and approved answers to your business, then review calls and adjust the experience. Nuanced requests follow your agreed staff handoff rules.

Pricing

We set up your AI receptionist, run it for you and keep improving it. Choose the call allowance your business needs; setup is quoted separately.

Pricing snapshot

Plans from $149/mo

One-time setup starts from $990 for discovery, call-flow design, agreed integrations and launch. Your monthly plan covers call handling, monitoring, maintenance and ongoing improvements.

Prices are in AUD. Extra usage and add-ons are charged at your plan rates.

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We learn your business and plan how calls should be handled
We set up the voice and the information your agent needs
We connect the calendars and business tools agreed in your setup
We test the calls and support you through launch

Free calculator

Explore the value of additional enquiries

Use your own enquiry volume, booking rate and job value to estimate potential gross revenue, then compare it with the cost of delivery and call handling.

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Frequently Asked Questions

Everything you need to know before getting started

Can Valory book appointments for service businesses?
Yes. With a supported connected calendar, Valory can check availability and book appointments under your agreed service rules, collecting service type, preferred time, contact details and booking notes. It confirms the appointment after the booking system succeeds; enquiries outside those rules become requests for staff confirmation.
Will the AI receptionist match our brand tone?
Yes. Voice, greeting, answer style, and escalation language are configured during onboarding so the experience feels appropriate for your business.
Can Valory handle package, membership, or first-visit questions?
Yes, if the information is approved. Valory can answer routine process questions, capture interest, and escalate nuanced pricing, suitability, or policy questions to your team.
What happens when a caller needs a human response?
The assistant captures the request, urgency, and contact details, then follows your handoff rules so staff can call back or respond with context instead of starting from scratch.

Still have questions? Book a walkthrough and we'll answer them all.

Useful guides and customer examples

Convert more membership enquiries

See how Valory can answer membership questions, capture class enquiries and book tours through a connected calendar where configured.