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Valory

Pet groomer answering service

Valory helps pet grooming businesses answer calls and capture appointment requests during busy grooming schedules.

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Month-to-month plans · Managed setup and ongoing support

When your team needs call cover

  • Small teams cannot answer every call while grooming sessions run.
  • Appointment requests need follow-up during busy drop-off and pick-up windows.
  • After-hours appointment enquiries need a clear response and follow-up process.

Example workflow for pet groomers

How calls reach your team

We check how calls from your existing number can be forwarded for full, overflow or after-hours coverage. Supported booking workflows can check availability and book or change appointments under your agreed rules. Other requests reach your team for confirmation. We agree approved answers, enquiry recipients and what happens when they are unavailable, then test calls before launch and keep improving the receptionist using real call feedback.

Discuss your calls

Call type

Grooming appointment or service enquiry

A pet owner asks about a grooming appointment, service or appointment change while your team is grooming.

What your team receives

Valory captures the pet type and size, requested grooming service, preferred time and owner's contact details. Coat condition, handling needs and final quotes follow your team's rules.

Integrations to discuss

Acuity SchedulingCalendlyBooking calendarSMSEmail summariesPayment or form links

We confirm what can be connected and which actions are available during setup.

Common concern

Will it feel too robotic for a premium experience?

We tune the voice, greeting and approved answers to your business, then review calls and adjust the experience. Nuanced requests follow your agreed staff handoff rules.

Pricing

We set up your AI receptionist, run it for you and keep improving it. Choose the call allowance your business needs; setup is quoted separately.

Pricing snapshot

Plans from $149/mo

One-time setup starts from $990 for discovery, call-flow design, agreed integrations and launch. Your monthly plan covers call handling, monitoring, maintenance and ongoing improvements.

Prices are in AUD. Extra usage and add-ons are charged at your plan rates.

View pricing
We learn your business and plan how calls should be handled
We set up the voice and the information your agent needs
We connect the calendars and business tools agreed in your setup
We test the calls and support you through launch

Free calculator

Explore the value of additional enquiries

Use your own enquiry volume, booking rate and job value to estimate potential gross revenue, then compare it with the cost of delivery and call handling.

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Frequently Asked Questions

Everything you need to know before getting started

What can Valory book or capture for pet groomers?
Pet type and size cues, service interest, preferred times, owner contact details, and whether the caller is new or returning.
Will the AI give veterinary or behavioural advice?
No. Health, skin, or behaviour concerns should escalate to staff or be directed to a vet according to your script.
Can last-minute cancellations and rebooks be logged?
Yes. Valory can capture change requests and notify your team through the configured channel so staff can confirm diary changes.
Is this helpful during busy grooming days?
Yes. While groomers are with animals, callers still get a response and your front desk receives structured booking intent.

Still have questions? Book a walkthrough and we'll answer them all.

Useful guides and customer examples

Capture more grooming bookings

See how Valory can answer grooming enquiries, capture pet and service details, and book appointments through a connected calendar where configured.