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Valory

Buyers agent answering service

Valory helps buyers agents improve speed-to-lead and keep inbound opportunities moving through the pipeline.

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Month-to-month plans · Managed setup and ongoing support

When your team needs call cover

  • Enquiries arrive while agents are in inspections and negotiations.
  • Buyer requirements and callback preferences need to reach the right agent for follow-up.
  • Manual call triage creates inconsistent follow-up quality.

Example workflow for buyers agents

How calls reach your team

We check how calls from your existing number can be forwarded for full, overflow or after-hours coverage. Supported booking workflows can check availability and book or change appointments under your agreed rules. Other requests reach your team for confirmation. We agree approved answers, enquiry recipients and what happens when they are unavailable, then test calls before launch and keep improving the receptionist using real call feedback.

Discuss your calls

Call type

New buyer enquiry or existing-client callback

A buyer calls about your service while you are at an inspection, or an existing client needs their agent to call back.

What your team receives

Valory captures whether the caller is new or existing, preferred locations, property type, budget range if offered, purchase timeline and callback details, then sends the enquiry to the agreed agent.

Integrations to discuss

Microsoft OutlookMicrosoft ExchangeGoogle CalendarCalendlyHubSpot CRMEmail summariesSMS

We confirm what can be connected and which actions are available during setup.

Common concern

Will it give property or investment advice?

Property recommendations, valuations and buying strategy stay with your team. Valory captures requirements, answers approved service questions and follows your callback or appointment rules.

Pricing

We set up your AI receptionist, run it for you and keep improving it. Choose the call allowance your business needs; setup is quoted separately.

Pricing snapshot

Plans from $149/mo

One-time setup starts from $990 for discovery, call-flow design, agreed integrations and launch. Your monthly plan covers call handling, monitoring, maintenance and ongoing improvements.

Prices are in AUD. Extra usage and add-ons are charged at your plan rates.

View pricing
We learn your business and plan how calls should be handled
We set up the voice and the information your agent needs
We connect the calendars and business tools agreed in your setup
We test the calls and support you through launch

Free calculator

Explore the value of additional enquiries

Use your own enquiry volume, booking rate and job value to estimate potential gross revenue, then compare it with the cost of delivery and call handling.

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Frequently Asked Questions

Everything you need to know before getting started

What can Valory capture for buyers agents?
It can capture buyer location preference, budget range if offered, property type, timeline, and whether the caller is a new enquiry or an existing client needing a callback.
Will the AI give property or investment advice?
No. Valory should not recommend suburbs, valuations, or strategies. It captures intake and routes advice conversations to your licensed team.
Can existing clients and new leads follow different paths?
Yes. Existing-client callbacks can be prioritised or routed to a named agent, while new enquiries collect discovery fields for your sales process.
How does this help when agents are at inspections?
While you are on-site, Valory can answer and capture the buyer's enquiry, contact details, and preferred callback time for your team to follow up.

Still have questions? Book a walkthrough and we'll answer them all.

Useful guides and customer examples

Capture more high-intent buyer enquiries

See how Valory can capture buyer requirements and callback preferences while you're at inspections or in negotiations.