Skip to content
Valory

Recruitment agency answering service

Valory gives recruitment teams call coverage and structured handoffs for candidate and employer enquiries.

Book a walkthrough
Call Valory now

Month-to-month plans · Managed setup and ongoing support

When your team needs call cover

  • Consultants spend core hours in interviews and client meetings.
  • Employer enquiries need a clear route to the consultant handling the role.
  • Candidate and client calls compete for limited front-desk capacity.

Example workflow for recruitment agencies

How calls reach your team

We check how calls from your existing number can be forwarded for full, overflow or after-hours coverage. Supported booking workflows can check availability and book or change appointments under your agreed rules. Other requests reach your team for confirmation. We agree approved answers, enquiry recipients and what happens when they are unavailable, then test calls before launch and keep improving the receptionist using real call feedback.

Discuss your calls

Call type

Candidate enquiry or employer job brief

A candidate asks about a role, or a hiring manager calls with a staffing enquiry while your consultants are interviewing.

What your team receives

Valory separates candidate and employer calls, captures the role or hiring need, approved intake fields, urgency and callback details, then routes the summary to the agreed consultant.

Integrations to discuss

Microsoft OutlookMicrosoft ExchangeGoogle CalendarCalendlyHubSpot CRMEmail summariesSMS

We confirm what can be connected and which actions are available during setup.

Common concern

Will it make candidate suitability or salary decisions?

Those decisions stay with your consultants. Valory collects your approved intake fields, answers routine process questions and arranges the agreed callback or interview-booking path.

Pricing

We set up your AI receptionist, run it for you and keep improving it. Choose the call allowance your business needs; setup is quoted separately.

Pricing snapshot

Plans from $149/mo

One-time setup starts from $990 for discovery, call-flow design, agreed integrations and launch. Your monthly plan covers call handling, monitoring, maintenance and ongoing improvements.

Prices are in AUD. Extra usage and add-ons are charged at your plan rates.

View pricing
We learn your business and plan how calls should be handled
We set up the voice and the information your agent needs
We connect the calendars and business tools agreed in your setup
We test the calls and support you through launch

Free calculator

Explore the value of additional enquiries

Use your own enquiry volume, booking rate and job value to estimate potential gross revenue, then compare it with the cost of delivery and call handling.

Use the calculator

Frequently Asked Questions

Everything you need to know before getting started

What can Valory capture for recruitment agencies?
Whether the caller is a candidate or hiring manager, role interest, urgency, and preferred callback time, then route to the right consultant inbox.
Can candidate and client calls follow different scripts?
Yes. Separate intake paths keep candidate applications and client job briefs from landing in the wrong queue.
Will the AI screen candidates in depth?
It can collect approved screening fields only. Judgement calls, salary negotiation, and suitability decisions stay with consultants.
How does this help busy desks during hiring spikes?
Consultants stay in interviews while Valory protects first response on both candidate and client lines.

Still have questions? Book a walkthrough and we'll answer them all.

Useful guides and customer examples

Capture candidate and employer enquiries

See how Valory can separate candidate and employer enquiries and route details to the consultant handling the role.