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Valory

AI receptionist for childcare centres

Valory helps childcare centres maintain professional first response while educators and admin teams focus on children and families.

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Month-to-month plans · Managed setup and ongoing support

When your team needs call cover

  • Enrolment calls are missed during high-activity centre hours.
  • Admin teams juggle parent communication and inbound enquiries simultaneously.
  • Delayed first response reduces enrolment conversion.

Example workflow for childcare centres

How calls reach your team

We check how calls from your existing number can be forwarded for full, overflow or after-hours coverage. Supported booking workflows can check availability and book or change appointments under your agreed rules. Other requests reach your team for confirmation. We agree approved answers, enquiry recipients and what happens when they are unavailable, then test calls before launch and keep improving the receptionist using real call feedback.

Discuss your calls

Call type

Tour, waitlist or existing-family enquiry

A parent asks about a centre tour or waitlist, or an existing family needs a callback while your educators are with children.

What your team receives

Valory captures the child's age band, preferred days, start timing, centre or suburb interest and parent contact details, then routes the enquiry to enrolments or the agreed centre contact.

Integrations to discuss

CRMEmail summariesCalendarSMSSecure form links

We confirm what can be connected and which actions are available during setup.

Common concern

Will it make sensitive eligibility or care decisions?

Eligibility, placement and care decisions stay with your team. We agree the intake questions and process answers before launch, with sensitive or urgent matters following your approved handoff rules.

Pricing

We set up your AI receptionist, run it for you and keep improving it. Choose the call allowance your business needs; setup is quoted separately.

Pricing snapshot

Plans from $149/mo

One-time setup starts from $990 for discovery, call-flow design, agreed integrations and launch. Your monthly plan covers call handling, monitoring, maintenance and ongoing improvements.

Prices are in AUD. Extra usage and add-ons are charged at your plan rates.

View pricing
We learn your business and plan how calls should be handled
We set up the voice and the information your agent needs
We connect the calendars and business tools agreed in your setup
We test the calls and support you through launch

Free calculator

Explore the value of additional enquiries

Use your own enquiry volume, booking rate and job value to estimate potential gross revenue, then compare it with the cost of delivery and call handling.

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Frequently Asked Questions

Everything you need to know before getting started

What childcare enquiries can an AI receptionist handle?
It can capture child age band, preferred days, start timing, suburb or centre interest, and parent contact details for waitlist or tour follow-up.
Will Valory discuss fees or enrolment eligibility in detail?
Only with approved wording. Nuanced fee, CCS, or placement questions should escalate to your enrolment team rather than being improvised on the call.
Can urgent parent calls be escalated during the day?
Yes. You can define which call types interrupt staff versus which are logged for callback, including pickup changes and existing-family matters.
Is this useful for multi-centre operators?
Yes. Calls can capture preferred centre or suburb and route summaries to the right enrolment inbox or manager.

Still have questions? Book a walkthrough and we'll answer them all.

Useful guides and customer examples

Improve enrolment enquiry response times

See how Valory can capture enrolment and tour enquiries and route parent messages to your centre's nominated staff.